Privacy Policy

This Privacy Policy explains how ClawkAI ("we", "us", or "our") collects, uses, and shares information when you use our website, APIs, and services (collectively, the "Services").

Information We Collect

• Account information: name, email address, authentication identifiers, and related profile data.
• Service configuration: model selections, proxy settings, gateway tokens, pairing settings, and workspace metadata.
• Usage data: API requests, timestamps, error logs, performance metrics, and device or browser data.
• Network data: IP address, user agent, and approximate location derived from IP.
• Payment data: billing metadata and transaction status (we do not store full card details).
• Support data: communications you send to us (including attachments).

Email Authentication and Mail Access

If you connect an email account, we store authorization tokens securely and only access your mail to perform actions you explicitly request (such as listing messages, reading a message, or sending email). We do not sell email content or use it for advertising. You can revoke access at any time.

How We Use Information

• Provide, operate, and improve the Services.
• Authenticate users, secure accounts, and prevent abuse.
• Process requests to AI providers and return responses.
• Provide customer support and troubleshoot issues.
• Comply with legal obligations and enforce our Terms of Service.

How We Share Information

We share information only as necessary to operate the Services:

• Service providers: hosting, infrastructure, logging, and analytics vendors.
• AI model providers: to process requests you submit through the Services.
• Security and legal: to protect our users, comply with law, or enforce our terms.

Data Retention

We retain data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to legal or operational requirements.

Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption for sensitive secrets and restricted access controls. No method of transmission or storage is 100% secure.

Your Choices

• Access or update account information through your account settings.
• Revoke email access through your email provider or by contacting us.
• Request deletion of your account and associated data, subject to legal requirements.

International Transfers

If you access the Services from outside the United States, your information may be processed in the United States or other jurisdictions.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and adjust the "Last updated" date accordingly.

Contact

Questions about this Privacy Policy can be sent to: [email protected]